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Operational notes · updated May 2026
Use this channel for notices about factual accuracy on ukcasinosonline.org, accessibility problems, suspected broken tracking links published in error, and responsible marketing concerns affecting our adverts. We are a small editorial desk—during peak renewal windows for licensees, acknowledgement may lag 3–5 business days.
We cannot:access your wallets, reset passwords, escalate IBAS disputes, reverse self-exclusions, or negotiate refund outcomes with operators. Escalations belong with the licensee’s support team first, then the operator’s nominated ADR or the Gambling Commission’s public register—not with an affiliate website.
Before you email
- Bonus headline older than cashier copy? Screenshots dated with timestamps help—we compare against what the advertiser published publicly.
- Reporting potential harm messaging? Quote the precise URL and advert variant (mobile / desktop) so reviewers can replicate.
- Legal requests—see identifiers in Privacy Policy for how we minimise personal data throughput.
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Fields below enqueue a client-side confirmation while your API endpoint is wired. May 2026